How early should I arrive at St. Louis Airport for my flight?
Arrive 2-3 hours before your flight to reduce stress. Plan ahead for driving and parking/drop-off. TSA recommends 2 hours for domestic and 3 hours for international flights.
What are St. Louis airport hours?
St. Louis Airport operates 24/7, but check-in times may vary. Check your ticket or contact your airline for assistance.
The TSA hours are below:
- T1, A Gates: 4:00 a.m. – 8:30 p.m. Serving Air Canada, Delta, United and charter flights.
- T1, C Gates: 3:45 a.m. – 9:30 p.m. Serving American, Southern Airways, Alaska, and Frontier
- T2, E Gates: 3:30 a.m. – 10 p.m. Serving Southwest and international charter flights.
How do I purchase a ticket? / How much does a ticket cost?
Think of St. Louis airport like a mall. Each airline is a separate store, and you can buy tickets using a debit or credit card at their counter. Click here to shop directly with our airlines. Remember, ticket prices are set by the airline and depend on date, time, and demand.
- I have questions about carry-ons, bag weight, or luggage fees.As each airline operates as an independent company, their policies on luggage, carry-ons, and fees may vary. For any concerns about these matters, it is best to consult your airline as they can provide the necessary information. You may also find helpful details on their website that could address your inquiries.
Will my driver’s license be accepted?
Missouri has been granted an extension by the Department of Homeland Security for REAL ID enforcement. This means that until May 7, 2025, TSA will accept current Missouri Driver’s Licenses for domestic travel. However, after this date, a REAL-ID Act compliant license will be necessary for domestic travel. To check the status of your state or learn more, please click the link provided. If you’re traveling internationally, a passport is mandatory. For more useful information about overseas travel, click here.
What kind of identification is required for individuals under the age of 18?
When traveling within the United States, children under 18 don’t need to provide identification if they’re accompanied by a companion. The companion, on the other hand, must have a valid form of identification. If a child under 18 is traveling alone, they don’t need to have an ID, but it’s best to check with the airline for their specific requirements, as they may differ from TSA. It’s important to note that all travelers flying internationally are required to have a passport.
Is it allowed to bring ___ when I travel by plane?
For air travel, the U.S. Department of Homeland Security (DHS) is responsible for determining which items are safe to bring onboard aircraft, and regulating what can be brought. The Transportation Security Administration (TSA), a division of the DHS, ensures these regulations are enforced at security checkpoints. The TSA offers an interactive guide for travelers on their website: www.TSA.gov.
To avoid any surprises at the airport, it’s recommended to use the helpful feature to check any items you’re unsure about before leaving. If you’re planning to travel with a firearm, make sure to review the TSA restrictions and requirements.
I have some general inquiries regarding St. Louis Airport and travel.
St. Louis Airport Information Services is available daily from 7:00 am to 11:00 pm. Call (314) 890-1333 for Terminal 1 or (314) 890-1311 for Terminal 2.
The Information booth at St. Louis airport is situated in the Baggage Claim area of Terminal 1, between carousels 4 and 5. It offers paging services and helps visitors with inquiries about baggage claim locations, ticket counters, meeting areas, ground transportation, directions, hotel shuttle services, and other related matters.
Passengers in Terminal 2 can contact the Information Booth by cell phone or using courtesy phones located by Gate E10 and in the lower level across from the Southwest Airlines Baggage Office.
I left a personal item at St. Louis airport. Is there a Lost & Found?
- It can be stressful when you forget something personal. St. Louis Airport Police Dept. has a lost and found. Call (314) 890-1370 Mon-Fri 9-4 CT. Contact your airline too.
Can you tell me where I can find the best Gateway Limousine Service? Also, how much would it cost to go from St. Louis Airport to Downtown St. Louis?
We are St. Louis’ most reliable limousine service company, offering a wide range of luxury black cars, sedans, and SUVs. Our Executive Black Car Service is perfect for business travelers or anyone in need of affordable luxury transportation. We understand the importance of punctuality, especially when traveling to a busy airport, and strive to provide reliable airport shuttle services, limousine services, and unique city tours. Choose our services for a seamless and comfortable travel experience in St. Louis.
According to federal regulations, only individuals with a valid ticket are allowed past the security checkpoints. If you need access to the gate area for any reason, you should check with your airline about obtaining a gate pass. Please note that gate passes are at the discretion of the airline and are only issued if they comply with TSA regulations and the airline’s policy.
I have a large vehicle. Where can I pick up or drop off?
If you have an oversized vehicle and need to pick up or drop off at the airport, please follow the roadway signage to DEPARTURES at either Terminal 1 or Terminal 2. At Terminal 1, there is designated space for large vehicles located just past Entry 6. Similarly, at Terminal 2, you can find the allocated space for oversized vehicles just past Entry 3..
How do I travel between terminals and how long does it take?
STL Airport offers a free 24/7 Terminal Shuttle service between both terminals, taking 10 minutes to travel. Shuttles collect passengers every 8-15 minutes. Contact (314) 890-2880 for assistance if you experience a delay. For Southern Airways connecting passengers, limited shuttle service is available after security. Contact your airlines for shuttle information and TSA security screening is required for passengers with connecting flights in different terminals.
Can you please advise me on a safe and secure place to store my belongings for a few hours or days?
Personal items cannot be left unattended in the airport and there are no storage spaces available for belongings due to security measures..
This is information that may be helpful for travelers who experience anxiety, autism, disabilities, fear of flying, or have special needs.
We recommend that travelers visit the airport before their flight to get familiar with the airport’s atmosphere. Visitors are welcome to roam around the Terminals, observe other travelers checking in, dining and shopping, navigating to their concourse, collecting their baggage upon arrival, and going through security screening. However, federal regulations prohibit visitors from accessing concourses and gate areas, as these are reserved for ticketed passengers beyond the security checkpoints.
For travelers with disabilities, medical conditions, anxiety, or other special needs, the national helpline TSA Cares provides additional assistance during the security screening process. Contact them at (855) 787-2227 72 hours prior to your travel with questions about screening policies and procedures.
Passenger Support Specialists are also available on-site to provide on-the-spot assistance to travelers requiring special accommodations or who are concerned about the security screening process. Simply ask a TSA officer or supervisor for assistance.
We recommend that travelers communicate openly with their airline and flight attendants about any special needs or concerns. You can contact your airline in advance and communicate your fears, concerns or special needs with airline staff before departure or during your flight. Airline staff are trained to deal with all types of passengers and welcome the opportunity to make travelers more comfortable.
Each airline provides free wheelchair assistance, and it is recommended that you contact your airline in advance to make arrangements. This can greatly reduce anxiety for the traveler and their loved ones.
If you are traveling with emotional support or service animals, please contact your airline for more information.
For information on traveling with breast milk, formula, or breast pumps, please visit: https://www.tsa.gov/travel/spe…
I need to get in touch with the appropriate personnel regarding the cargo shipment I’m expecting at St. Louis airport. Who should I contact for assistance?
You can find the phone numbers for cargo services offered by airlines by visiting St. Louis Airport website: http://www.flystl.com/flights
How early should I arrive at St. Louis Airport for my flight?
Arrive 2-3 hours before your flight to reduce stress. Plan ahead for driving and parking/drop-off. TSA recommends 2 hours for domestic and 3 hours for international flights.
What are St. Louis airport hours?
St. Louis airport operates 24/7, but check-in times may vary. Check your ticket or contact your airline for assistance.
The TSA hours are below:
- T1, A Gates: 4:00 a.m. – 8:30 p.m. Serving Air Canada, Delta, United and charter flights.
- T1, C Gates: 3:45 a.m. – 9:30 p.m. Serving American, Southern Airways, Alaska, and Frontier
- T2, E Gates: 3:30 a.m. – 10 p.m. Serving Southwest and international charter flights.
How do I purchase a ticket? / How much does a ticket cost?
Think of St. Louis airport like a mall. Each airline is a separate store, and you can buy tickets using a debit or credit card at their counter. Click here to shop directly with our airlines. Remember, ticket prices are set by the airline and depend on date, time, and demand.
I have questions about carry-ons, bag weight, or luggage fees.
As each airline operates as an independent company, their policies on luggage, carry-ons, and fees may vary. For any concerns about these matters, it is best to consult your airline as they can provide the necessary information. You may also find helpful details on their website that could address your inquiries.
Will my driver’s license be accepted?
Missouri has been granted an extension by the Department of Homeland Security for REAL ID enforcement. This means that until May 7, 2025, TSA will accept current Missouri Driver’s Licenses for domestic travel. However, after this date, a REAL-ID Act compliant license will be necessary for domestic travel. To check the status of your state or learn more, please click the link provided. If you’re traveling internationally, a passport is mandatory. For more useful information about overseas travel, click here.
What kind of identification is required for individuals under the age of 18?
When traveling within the United States, children under 18 don’t need to provide identification if they’re accompanied by a companion. The companion, on the other hand, must have a valid form of identification. If a child under 18 is traveling alone, they don’t need to have an ID, but it’s best to check with the airline for their specific requirements, as they may differ from TSA. It’s important to note that all travelers flying internationally are required to have a passport.
Is it allowed to bring ___ when I travel by plane?
For air travel, the U.S. Department of Homeland Security (DHS) is responsible for determining which items are safe to bring onboard aircraft, and regulating what can be brought. The Transportation Security Administration (TSA), a division of the DHS, ensures these regulations are enforced at security checkpoints. The TSA offers an interactive guide for travelers on their website: www.TSA.gov.
To avoid any surprises at the airport, it’s recommended to use the helpful feature to check any items you’re unsure about before leaving. If you’re planning to travel with a firearm, make sure to review the TSA restrictions and requirements.
I have some general inquiries regarding St. Louis Airport and travel.
St. Louis Airport Information Services is available daily from 7:00 am to 11:00 pm. Call (314) 890-1333 for Terminal 1 or (314) 890-1311 for Terminal 2.
The Information booth at St. Louis airport is situated in the Baggage Claim area of Terminal 1, between carousels 4 and 5. It offers paging services and helps visitors with inquiries about baggage claim locations, ticket counters, meeting areas, ground transportation, directions, hotel shuttle services, and other related matters.
Passengers in Terminal 2 can contact the Information Booth by cell phone or using courtesy phones located by Gate E10 and in the lower level across from the Southwest Airlines Baggage Office.
I left a personal item at St. Louis airport. Is there a Lost & Found?
- It can be stressful when you forget something personal. St. Louis Airport Police Dept. has a lost and found. Call (314) 890-1370 Mon-Fri 9-4 CT. Contact your airline too.
Can you tell me where I can find the best Gateway Limousine Service? Also, how much would it cost to go from St. Louis Airport to Downtown St. Louis?
We are St. Louis’ most reliable limousine service company, offering a wide range of luxury black cars, sedans, and SUVs. Our Executive Black Car Service is perfect for business travelers or anyone in need of affordable luxury transportation. We understand the importance of punctuality, especially when traveling to a busy airport, and strive to provide reliable airport shuttle services, limousine services, and unique city tours. Choose our services for a seamless and comfortable travel experience in St. Louis.
According to federal regulations, only individuals with a valid ticket are allowed past the security checkpoints. If you need access to the gate area for any reason, you should check with your airline about obtaining a gate pass. Please note that gate passes are at the discretion of the airline and are only issued if they comply with TSA regulations and the airline’s policy.
I have a large vehicle. Where can I pick up or drop off?
If you have an oversized vehicle and need to pick up or drop off at the airport, please follow the roadway signage to DEPARTURES at either Terminal 1 or Terminal 2. At Terminal 1, there is designated space for large vehicles located just past Entry 6. Similarly, at Terminal 2, you can find the allocated space for oversized vehicles just past Entry 3..
How do I travel between terminals and how long does it take?
STL Airport offers a free 24/7 Terminal Shuttle service between both terminals, taking 10 minutes to travel. Shuttles collect passengers every 8-15 minutes. Contact (314) 890-2880 for assistance if you experience a delay. For Southern Airways connecting passengers, limited shuttle service is available after security. Contact your airlines for shuttle information and TSA security screening is required for passengers with connecting flights in different terminals.
Can you please advise me on a safe and secure place to store my belongings for a few hours or days?
Personal items cannot be left unattended in the airport and there are no storage spaces available for belongings due to security measures..
This is information that may be helpful for travelers who experience anxiety, autism, disabilities, fear of flying, or have special needs.
We recommend that travelers visit the airport before their flight to get familiar with the airport’s atmosphere. Visitors are welcome to roam around the Terminals, observe other travelers checking in, dining and shopping, navigating to their concourse, collecting their baggage upon arrival, and going through security screening. However, federal regulations prohibit visitors from accessing concourses and gate areas, as these are reserved for ticketed passengers beyond the security checkpoints.
For travelers with disabilities, medical conditions, anxiety, or other special needs, the national helpline TSA Cares provides additional assistance during the security screening process. Contact them at (855) 787-2227 72 hours prior to your travel with questions about screening policies and procedures.
Passenger Support Specialists are also available on-site to provide on-the-spot assistance to travelers requiring special accommodations or who are concerned about the security screening process. Simply ask a TSA officer or supervisor for assistance.
We recommend that travelers communicate openly with their airline and flight attendants about any special needs or concerns. You can contact your airline in advance and communicate your fears, concerns or special needs with airline staff before departure or during your flight. Airline staff are trained to deal with all types of passengers and welcome the opportunity to make travelers more comfortable.
Each airline provides free wheelchair assistance, and it is recommended that you contact your airline in advance to make arrangements. This can greatly reduce anxiety for the traveler and their loved ones.
If you are traveling with emotional support or service animals, please contact your airline for more information.
For information on traveling with breast milk, formula, or breast pumps, please visit: https://www.tsa.gov/travel/spe…
I need to get in touch with the appropriate personnel regarding the cargo shipment I’m expecting at St. Louis airport. Who should I contact for assistance?
You can find the phone numbers for cargo services offered by airlines by visiting St. Louis Airport website: http://www.flystl.com/flights
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